Help!
I bought Hazel a really warm snowsuit at Toys R Us down in the Cities. When I got home, we realised that they hadn't taken the sensor tag off the jacket part. Does anyone know how or have a way to take those off without ruining the jacket?
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I bought Hazel a really warm snowsuit at Toys R Us down in the Cities. When I got home, we realised that they hadn't taken the sensor tag off the jacket part. Does anyone know how or have a way to take those off without ruining the jacket?
Comments
Just bring the receipt to another store that uses the same system (like Younker's). Good luck!
Posted by: fonixmunkee | November 26, 2007 09:07 AM
Just don't try to take it off yourself - often they have ink in them and it will explode all over the outfit.
I'd also email Toys R Us to complain about the inconvenience; maybe they'll send you a gift certificate for the next time you're in the Cities!
Posted by: Girl From the North Country | November 26, 2007 09:16 AM
Bring the receipt and the suit into another store with the same system (like fonixmunkee said) and definitely don't try to take it off yourself. When I worked at the MOA I left a sensor on once and offered to drive 35 miles to the customers house to take it off I felt so awful about it. They did send a nice letter in about me to Macy's and I made the "oustanding employee" wall!
Posted by: Beret | November 26, 2007 12:00 PM
Ditto to what everyone else has said--I know when my mom worked at Penney's in Ashland, they helped people with getting security tags from other stores off a few times. I think people are generally pretty helpful with stuff like that. :+)
Posted by: Mary | November 26, 2007 01:36 PM
Look here.
Though, if it's a standard ink tag, really the quickest way is to burn the pointy top off with a lighter until you get to the spring and ball bearings. Remove the spring and allow the bearings to drop out and wha-lah! The only drawback is the smell. Best done out of doors.
Posted by: Burlesque | November 26, 2007 01:57 PM
here is the same question over at AskMe
Posted by: edgeways | November 26, 2007 07:47 PM
Woo! Thanks for all the helpful advice and not a moment too soon! We got the tag off and Hazel was able to wear her warm snowsuit today! :)
Posted by: tamara | November 27, 2007 09:08 AM
turns out it was as easy as lopping the chrome button part off with a good pair of wire cutters.
Posted by: zra... | November 27, 2007 05:01 PM
And now you know how to get her a free snowsuit next year! :-)
Posted by: Girl From the North Country | November 27, 2007 05:42 PM